Frequently Asked Questions

  • What’s the difference between trigger point and tender point?

    A trigger point is something that needs to be stretched, pushed and pulled on,with more intense pressure. Whereas a tender point needs to be relaxed and reset to allow nerve receptors to normalize allowing pain to decrease and freedom of movement.

  • Can I do Counterstrain at home?

    Yes you can! All of our practitioners are able to teach you how to do specific movements that will help release your areas of pain with minimal effort.

  • What’s the difference between Exercise Base Rehab and Counterstrain Therapy?

    Exercises help to strengthen certain areas of the body to provide stability. Whereas Counterstrain is about relaxing fascial tissue to allow for better exercise mobility. Counterstrain does this by resetting the cause of the pain and restrictions in the body so it can move normally.

  • Insurance?

    Being a cash pay clinic allows us to treat you the way YOU need to be treated. Over the years insurance companies have created treatment guidelines that do not coincide with our philosophy of best practice. In a nutshell, your needs are more important than the insurances requirements.

  • Referrals? Do I need a referral?

    No. Since we are not billing insurance you do not need one.

  • Pricing?

    Our follow up treatments cost is dependent on which therapist you choose to work with. Our Initial Evaluations are based on the many years of experience each of them have. Each of our Therapists are highly skilled in many different areas that range from athletic injuries, low complex acute onset injuries to long standing high complex chronic issues. Likewise, our prices reflect that expertise.

  • How many treatments will I need?

    This depends on your diagnosis and will be determined with your consent during your initial plan of Care.

  • Do you offer payment plans?

    We do not, however, we do accept HSA and all major credit cards.

  • Where are we located?

    We are located inside CrossFit Fort Vancouver In the industrial warehouse complex. Just North of Pearson Airfield. The 360 Physical Therapy office is immediately beyond the gym’s front desk. Look for 360 Physical Therapy Green Door.

  • Where do I park?

    Four options are available for parking:

    (1) 360 Physical Therapy reserved spots: 38

    (2) Park in visitor spots: 10, 13, 14

    (3) Street Parking along the western side of E. Reserve Street from the entrance of Pearson Field Airport to the exit of the Pearson Air Museum’s parking lot just south of E 5th Street under the tall Evergreen trees.

    (4) Handicap - First parking lot on the West side of the CrossFit Fort Vancouver

    (5) You also have permission to park parallel to CrossFit Fort Vancouver garage doors to the right of “White” exterior “360 PT” entry door.

  • Do you take insurance?

    At 360 Physical Therapy, our decision not to contract directly with insurance companies is intentional and patient-centered.

    Insurance-based physical therapy models often require clinics to:

    - Shorten treatment time
    - See multiple patients at once
    - Rely heavily on aides or overlapping appointments

    We chose a different approach.

    By operating as a cash-based, out-of-network practice, we are able to:

    - Provide one-on-one care every visit
    - Spend meaningful time addressing complex pain and movement issues
    - Make clinical decisions based on what you need — not insurance limitations

    This model allows us to maintain a calm, focused environment where quality of care comes first.

    Many of our patients choose to submit their visits to insurance for possible reimbursement using a superbill, depending on their individual plan.

    Our goal is not to provide the lowest-cost care — it is to provide the right care, delivered thoughtfully and thoroughly.

  • New Client Expectations

    New Client Expectations

    360 Physical Therapy is not a high-volume or insurance-driven clinic.

    Our practice is designed for patients who value time, expertise, and individualized care.

    What You Can Expect

    One-on-one care with a licensed practitioner

    Advanced Counterstrain and manual therapy techniques

    A calm, focused environment with no overlapping patients

    Appointments that allow time for clinical reasoning and progress, not rushing

    Our Appointment Structure

    Initial evaluations are longer and more in-depth

    Follow-up visits include 45 minutes of hands-on treatment

    Time is intentionally built in between visits for documentation and care planning

    About Pricing

    We are a cash-based, out-of-network practice.

    Payment is due at the time of service.

    We provide a superbill for patients who wish to seek reimbursement through their insurance plan. We will not bill Medicare as we are not credentialed with Medicare

    Who We Are a Good Fit For

    People with persistent or complex pain

    Patients who want focused, expert care rather than shared appointments

    Individuals who value quality, attention, and long-term improvement

    Who We May Not  Be the Best Fit For

    Those seeking the lowest-cost physical therapy option

    Patients who prefer insurance-driven, high-volume clinics

    Individuals looking for brief or exercise-only visits

    Our goal is not to see as many patients as possible — it’s to provide the level of care we would want for ourselves or our families.

    Ready to Get Started?

    If this model aligns with what you’re looking for, we’d be happy to help you take the next step.

    Schedule a Consultation by calling 360-573-2266 and connecting with our helpful / attentive staff

Covid Response

Effective May 5, 2020:

We are in our “Soft Opening” stage where we are mindfully “Rolling” open our scheduled to provide healing care again.

Email us at info@360-pt.com or Call us at 360-573-2266 to check on availability and safety screening questions to answer to prior to coming in.

We enthusiastically look forward to providing you care again.

As we have gained more insight on Covid-19 and how to stay safe…as essential workers…360 Physical Therapy is gearing up to re-enter the fray and get back into the fight to help ease our community & clients’ suffering.

Our prepping for Re-Opening has Ike our owner gearing up against the virus and pain with the following battle gear: KN95 masks with custom mask coverings by @LorettaBliss, thorough hand washing between every client, eye protection, head coverings, #wearFIGS scrubs, and of course his favorite training @viktosbrand shoes.

We take your health seriously… So in addition to personnel staff gear, our clinic has obtained a good supply of Cavicle 1 which is a EPA certified Covid-19 disinfectant that will be used constantly throughout the day and especially between treatment visits on all surfaces; UVC Sterilizer Box will be used to disinfect pens, masks, eye protection, head coverings; disposable masks and gloves will be provided for all of our clients.

We have installed @AirOasis 3000XG3 air purifier units that incorporate newly developed NASA methods of harnessing oxidizers along with UVC light sterilization to allow the air cleaning units to purify surrounding air from viruses, pollen, mold, and bacteria in our new spaces at @cffortvancouver

Something new … to continue the trend of added protection for everyone….we will be implementing staggered treatment appointments to limit the number of clients waiting in the lobby. We will be installing large clear see thru plexiglass cough / sneezing shield separating the lobby from the front desk. You will also notice that we are spacing out our entry and lobby chairs to maintain 6 feet Social Distancing standards.

Non contact forehead temperature readings will be taken for all treatment sessions candidates and all staff prior to entry into the clinic.

You can rest assured we are doing all that we can and know to keep you and our team safe and healthy.

Here we go #VancouverUSA. Here we go #Washington. Here we go @cffortvancouver. Here we go @360 Physical Therapy. We got this! Heck ya we do!!!!

#wegotthiswa